Privacy Policy

At Mikes Carpets Direct Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us. We may update this Policy occasionally, so please check it regularly.

 

Information We Collect

We may collect the following information:

• Details of your website visits (e.g. traffic data, location data, and resources accessed).
• Information you provide through our online forms or when contacting us.
• Any details shared during correspondence with us.

How We Use Your Information

Your data helps us provide and improve our services. We may use it to:

• Supply products and services you request.
• Share information about related products or offers (with your consent).
• Fulfil contracts and manage customer relationships.
• Inform you of website or service updates.

Data Storage and Security

Your personal data may be transferred and processed outside the European Economic Area (EEA) by our staff or trusted partners. By providing your data, you agree to this transfer.

We take all reasonable measures to keep your data secure, including encryption for online transactions. However, please note that information transmitted via the internet is never completely secure and is done at your own risk. If you have a password to access certain site features, you are responsible for keeping it confidential.

Sharing Your Information

We may share your information:

• Within our company group (subsidiaries or holding company).
• With third parties if we sell part or all of our business.
• When required by law or to prevent fraud.

We never sell or share your information with third parties for marketing purposes.

Third-Party Links

Our website may include links to external sites. These have their own privacy policies, and we accept no responsibility for their content or practices.

Your Rights

You have the right to:

• Access, update, or request deletion of your personal data.
• Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at info@mikescarpets.uk.

GDPR Compliance

Mikes Carpets Direct Ltd complies with the UK GDPR and upholds the following principles:

• We collect only data necessary to supply and fit flooring.
• Data is securely stored and accessible only to authorised staff.
• Printed customer documents are stored securely and shredded when no longer needed.
• CCTV recordings are kept only as long as required for security.
• Customer data is not shared with third parties.
• All staff are trained in GDPR compliance and data protection.

Contact Us

For any questions about this Privacy Policy or your personal data, please contact our Data Protection Officer:

📧 Email: info@mikescarpets.uk
📞 Phone: 01132160100

 

Mikes Carpets Direct Ltd
Registered in England and Wales